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Frequently Asked Questions

Frequently Asked Questions

Can’t find an answer to your question?

Contact us at adventure@myheroclip.com.

Heroclip is the tool that can hold whatever you want wherever you want it! Backpacks, lanterns and hydration systems from tree branches, gear from fences and trees, travel bags from doors, a bag from a suitcase handle, paint buckets from ladder rungs (I don’t know about you, but we’ve kicked over an open can of paint once or twice), buckets from gutters, purses from tables―the list goes on.

Heroclip is designed for everyday use by campers, hikers, travelers, aspirational adventurers, and urban explorers (“anyone living on earth,” as one reviewer put it). Our product is a 3-in-1 clip, swivel, and hook that helps keep gear tethered, upright, off the ground and within easy access. Heroclip rotates 360 degrees, folds at two joints for maximum versatility and has a rubber tip so whatever you are hanging will stay put. When not in use, the hook folds securely and nests compactly onto the clip.

Unlike other fasteners that only function in one way (a clip, or a hook, or a tie), Heroclip enables users to both hook and clip gear. Heroclip’s patented 360-degree swivel and two-jointed folding hook system make hanging effortless, allowing items to hang straight from even the most awkward spots and providing convenient access to whatever is being stored. The extra-large gate on the carabiner makes it easier to insert items than other clips. In addition, Heroclip is made of individually machined aircraft grade aluminum, giving it both strength and a premium look and feel.

Hanging Around

Hanging Around

Use your imagination! Almost anything weighing up to 60 lbs will hang securely from our current model. See other uses in our Youtube video.

Tag us @heroclip on social to share how you use yours!

Backpacks

Bikes & Helmets

Bottles

Buckets

Cables & Cords

Diaper Bags

Garden Hose

Gardening Tools

Hatchets

Life Jackets

Lunchboxes

Purses

Sandals

Skates

Toiletries

Tools

Toys & Packs

Wet Suits

Backpacks

Bikes & Helmets

Bottles

Buckets

Cables & Cords

Diaper Bags

Garden Hose

Gardening Tools

Hatchets

Life Jackets

Lunchboxes

Purses

Sandals

Skates

Toiletries

Tools

Toys & Packs

Wet Suits

Ledges, doors, tables, corners, fences! With its rubberized tip and wide clip gate, Heroclip can hang from just about anything!

Tag us @heroclip on social to share how you use yours!

Backpacks

Branches

Car Doors

Doors

Driftwood

Fences

Furniture

Hammocks

Ladders

Logs

Luggage

Rocks

Roof Racks

Saddles

Shelves

Shopping Carts

Trees

Walls

Backpacks

Branches

Car Doors

Doors

Driftwood

Fences

Furniture

Hammocks

Ladders

Logs

Luggage

Rocks

Roof Racks

Saddles

Shelves

Shopping Carts

Trees

Walls

Since we first came up with the concept for this essential tool, we have made a lot of progress. We initially launched the first general hook-clip as Qlipter by Lulabop. Based on feedback from our users, we released the second generation as Qliplet (common misspellings Qiplet and Quiplet). In mid-2017, we decided to rebrand as “Heroclip” as the new name embodied our spirit and desire to turn everyone into heroes who fit the extraordinary into their days. Our latest Heroclip model uses an even stronger variant of aircraft-grade aluminum for maximum durability and a slightly higher weight threshold.

The Qliplet/Heroclip is about 20% smaller than the Qlipter. In terms of design, the Qliplet/Heroclip uses a completely different pivot system. Rather than having one rotation and one folding point, the Qliplet/Heroclip has two folding hinges and a rotating joint to help hanging items find their natural center of gravity.

Our closing mechanism has been redesigned as well so that the spring retains the hook when closed. The foot of of the hook has a rubber overmold to increase grip when resting on surfaces.

The Qliplet/Heroclip is made out of solid aluminum using CNC machining while the Qlipter uses a die-cast process. This allows us to offer more colors and a smooth, anodized finish on our new models.

Qlipter and Qliplet are rated to hold up to 50 lbs of gear. Heroclip now holds up to 60 lbs of gear!

The hook part needs to be swiveled to the side to be able to close it, as demonstrated in this video:

Purchasing, Shipping & Returns

Purchasing, Shipping & Returns

Please check to see whether the code is for our website or for Amazon.com. For our website, the coupon code is entered in the first step of checkout. On mobile, click to Expand Order Summary. If your code is for Amazon.com, make sure it says "Sold by HEROCLIP" in the cart during checkout. If issues persist, please email adventure@myheroclip.com.

At this time, we use USPS for standard shipping. For expedited shipping, please order from our Amazon listing.

PLEASE NOTE: International purchases may be subject to specific Customs fees and/or taxes. Your Customs office or package carrier will contact you for details.

International orders are processed and shipped very similarly to our domestic orders by using APC and DHL global. The APC does not guarantee arrival dates, but we expect most orders carried by APC to arrive in 6 - 16 business days. Orders carried by DHL express should arrive in 3 - 5 days. On international orders, the recipient is responsible for payment of applicable duties, taxes and other fees. Gift orders may be assessed duty depending on the country. Please contact your customs office for information on duties, taxes and restricted items.

If you are not 100% satisfied with your purchase and it was made online, you can return your order to the warehouse within 30 days for a full refund. Please send an email to adventure@myheroclip.com to initiate the return process.

If you would like to cancel your order, please send us a message at adventure@myheroclip.com as soon as possible and we’ll do our best to cancel it before it leaves the warehouse.

Heroclip products are built to last. We stand behind every product we ship and work hard to set right any wrongs you may experience with Heroclip. If you experience issues with your Heroclip, Please send the following info to adventure@myheroclip.com:

1) when you bought your Heroclip, 2) where you bought it, 3) the problem you are experiencing.

General Questions

General Questions

Heroclip is our flagship product, and we are working on new products. Join our mailing list to learn when new products come out and to receive special deals and promotions!

Yes, we would love it if you did! Please send a picture to social@myheroclip.com.

Yes, we do! Please email sales@myheroclip.com for more information.

Yes! Please email us at social@myheroclip.com to tell us more about your blog and you!

We are founded on the belief that you don’t need to be in special occupations like firefighting, military, police or rescue work to be a hero (although those folks are definitely heroes!). For our Everyday Hero Project, we share the extraordinary stories of everyday people we have run into through our work at Heroclip.

Can’t find an answer to your question?

Contact us at adventure@myheroclip.com.